Information to provide
Share store structure, order volumes, SKU and package profiles, fulfilment locations and required shipping rules. Discuss your current apps, account setup and access through the agreed onboarding process.
Shopify shipping & fulfilment integration
Connect a Shopify order workflow with US parcel shipping, USPS labels and US partner warehouse fulfilment. Define the order, stock and tracking handovers around your store’s operation.
China–US & US domestic logistics
Service scope
01
Map store orders, shipping addresses, SKU identifiers and service choices into the agreed shipping or warehouse workflow.
02
Plan label creation, dispatch confirmation and assigned tracking references with the merchant shipping setup.
03
Discuss stock updates, fulfilment locations, split orders, returns and exception handling where those are part of the integration.
Service arrangements
Agree the integration method, permissions, data mapping, test orders, ownership and go-live checks. A connector, installed app and automatic synchronisation are verified in the actual store setup.
Can shipping and warehouse work use the same order reference?
Yes. Agree the reference and SKU mapping so label, fulfilment and tracking records can be reconciled. Confirm how changes, cancellations and returns are handled before launch.
Related services
All logistics servicesPreparation tools
Discuss your requirements
Speak to our team about your goods, route and operating requirements.
Related resources
Use these guides to prepare your service brief and agree the next steps.
These articles are available in English.
- English guide
Changing US fulfilment warehouses: stock and open orders
Reconcile stock, name each order owner and approve the scope before the switch.
Read guide - English guide
Stock counts while orders continue: picks, transfers and returns
Define the count boundary and reconcile physical movements before correcting stock.
Read guide
Order-system connection preparation
Do I need a file transfer or a platform connection?
Share a sample order file or your platform requirements. We will agree the fields, order references, update process and dispatch feedback; any platform or API connection needs an agreed implementation.
What should a trial check before live orders are connected?
Use an agreed sample of products and orders. Check normal and changed orders, SKU mapping, stock differences and dispatch feedback on both sides, then confirm the working process.
What should I retain when an order does not import?
Keep the source order reference, expected fields, time of the attempt, last successful transfer and relevant logs. Use the agreed support route to identify the stage that needs attention.
Include customer support in the order test
Use one sample order to compare the store, warehouse, parcel and support-case records. Confirm which event triggers a customer message and who reviews a mismatch.
Does a refund confirm that warehouse dispatch has stopped?
Check the warehouse stop acknowledgement and actual parcel state separately. Confirm the connector behaviour for the order and route any unresolved action to its named owner.