China–US & US domestic logisticsGuangzhou · Hong Kong · United States
US E-COMMERCE OPERATIONS

US fulfillment for e-commerce brands & sellers

Jeton Express connects US stock receiving, storage, order fulfillment and returns through a US partner warehouse. We prepare customer orders, marketplace replenishment and branded kits from your approved stock and packing instructions, with USPS shipping coordination for the agreed parcel service.

Compare China direct parcels, US stock and your own US dispatch
  • US local stock & order dispatch
  • US partner warehouse operations
  • USPS shipping coordination
WAREHOUSE & ORDER SERVICES

US fulfillment services

Connect storage and pick and pack with marketplace replenishment, branded packaging and returns. Each service has a defined work scope, stock instructions and dispatch or return record.

YOUR SELLING CHANNELS

Support for your sales channels

Your online store, marketplace customer orders and replenishment batches can use the same stock base with separate order and packing instructions. SKU allocation keeps each channel’s orders linked to the stock released for that work.

During onboarding, we confirm current channel instructions, the order-file format and any requested integration scope, so each handover uses the agreed data and preparation rules.

Choose who stores stock and fulfils orders

Your sales channel, fulfilment provider and parcel carrier are three separate choices. Use the same SKU, stock and order profile when comparing them.

AMAZON STORE ORDERS

Amazon FBA

Send approved inventory to Amazon fulfilment centres. Amazon stores, picks, packs and ships FBA orders, and handles the associated customer service and returns.

What to review
Review product eligibility, SKU labels, carton contents and the seller’s inbound shipment plan. Agree any Jeton receiving, prep and replenishment work separately.
Prepare this service briefOfficial Amazon information
MULTIPLE SALES CHANNELS

Amazon Multichannel Fulfillment (MCF)

Use Amazon-held inventory to fulfil orders across sales channels, including your own website and other marketplaces. MCF is an inventory and order-fulfilment model, not just a parcel label.

What to review
Compare inbound transport, storage, order quantities, fulfilment fees, integrations and returns for the same stock profile. Confirm program terms and channel requirements.
Prepare this service briefOfficial Amazon information
YOUR WAREHOUSE WORKFLOW

Seller-managed fulfilment / Amazon FBM

Hold inventory at your warehouse or an agreed service warehouse. For Amazon FBM orders, the merchant arranges fulfilment and remains responsible for delivery, customer service and returns under the platform’s rules.

What to review
Agree stock receiving, order release, pick and pack, selected carrier, tracking updates and authorised returns. Compare warehouse charges and postage separately.
Prepare this service briefOfficial Amazon information

Jeton’s preparation and warehouse services are agreed separately from Amazon programs. Using a preparation warehouse does not activate FBA, MCF or Amazon Shipping; confirm the relevant account, shipment plan and service approval.

Compare the full cost of your fulfilment model.

Use the same products, monthly stock, orders and destinations. A parcel rate and an order-fulfilment fee cover different work.

Compare charging bases and additional costs
Fee scope comparison for US ecommerce operations
Service modelCharging basisReview separately
Seller-managed warehouse / FBMOfficial fee informationAgree receiving, storage, pick-and-pack and packaging charges with the warehouse. Compare parcel postage as a separate line.Inbound transport, extra units per order, special handling, return inspection and any minimum monthly charge.
Amazon FBAOfficial fee informationFulfilment charges depend on product size and weight. Inventory storage is charged separately from fulfilment.Amazon selling fees, stock preparation, inbound transport and the seller’s applicable inbound or inventory charges.
Amazon MCFOfficial fee informationPick, pack and ship fees depend on product size, shipping weight, units per order and delivery speed. Monthly storage is separate.Inbound and preparation costs, applicable surcharges, return handling and the conditions of any account discount.
Amazon ShippingOfficial fee informationParcel delivery rates use billable weight and zones. Rate cards also reflect parcel profiles and shipping volume.Your warehouse receiving, storage, picking and packing costs, plus the carrier’s applicable fees and pickup arrangements.

Build your Jeton quote in separate lines.

Agree the unit of charge, minimums, inclusions and payment responsibility for each required stage.

Receiving & preparation

Counting, product labels, carton records, packing materials and any agreed preparation work.

Storage & order handling

Storage unit and period, order and item charges, replenishment and approved returns handling.

Transport & delivery

Inbound or replenishment transport, parcel postage, destination scope and applicable shipment charges.

Discuss the quote scope

Amazon programs are contracted and billed under their own terms. Jeton preparation, warehousing and transport charges are agreed separately; confirm the current rate card and any applicable surcharges for your account.

YOUR ORDERS, YOUR OPERATING PLAN

A fulfilment workflow for your business

Match stock allocation, packing and release to the way you sell. Plan US fulfilment from the US partner warehouse, replenishment from China and cross-border dispatch around your orders.

01

Emerging brands

Prepare each fulfillment batch with a clear SKU list, approved recipient data and packing instructions. Agree checks, materials and release authority, then keep receiving, order and return records connected to the batch.

02

Scaling brands

Separate everyday order stock from campaign reserves. Agree replenishment triggers, order cutoffs and packing-material availability, with a clear decision for incomplete orders or partial dispatch.

03

Social commerce

Keep creator samples and paid customer orders in separate lists and stock allocations. Confirm campaign dates, recipient changes and cancellation cutoffs before approving the dispatch list.

04

Crowdfunding launches

Turn reward tiers, variants and add-ons into a checked item list for each backer. Confirm addresses and destination groups, reserve the stock and release shipping waves after the order data is approved.

05

Subscription boxes

Approve each cycle’s contents list, insert and packing version. Set the subscriber cutoff, reserve the required components and decide how substitutes or leftover stock carry into the next cycle.

06

Multichannel orders

Keep the sales channel attached to each order reference and map its SKUs to the warehouse item list. Allocate stock between customer parcels and marketplace replenishment, with the correct labels and packing rules for each destination.

Order and tracking records. Keep the order or shipment reference linked to each parcel, its delivery tracking number and any return reference. A created label means the shipment details are prepared; physical handover to the carrier is confirmed separately.

HOW THE US STOCK PATH WORKS

From stock receiving to dispatch and returns

  1. 01

    Receive

    Match arrivals to the receiving reference and record agreed quantity and condition checks.

  2. 02

    Store

    Identify SKUs and allocate stock to orders or replenishment, keeping held items separate.

  3. 03

    Prepare orders

    Pick and pack against approved order and packaging rules.

  4. 04

    Dispatch

    Prepare labels and link the carrier handover to the order or batch reference.

  5. 05

    Handle returns

    Record returned items and inspection findings, then carry out your authorized stock or exchange instruction.

REQUEST A SERVICE QUOTE

The details for your warehouse quote

Your quote identifies the included receiving, storage, preparation, shipping and return tasks, their charging basis and the required operating records. The receiving address and reference are confirmed before stock is sent.

Products & stock
SKU list, product descriptions, dimensions, stock quantities and any handling needs.
Orders & channels
Sales channels, a sample order file, expected volumes, campaign dates and rules for address changes or cancellations.
Packing & destinations
Packing rules, approved materials or inserts, parcel measurements and delivery destinations.
Arrivals & returns
Stock origin, expected arrivals, replenishment plans and authorized return outcomes.
WHEN YOUR SUPPLIERS ARE IN CHINA

Connect your next stock replenishment

Jeton receives and consolidates supplier orders in Guangzhou for China–US shipments. The agreed CAN / HKG air route enters through LAX, ORD or JFK, with customs release and US handover coordinated by the US shipping partner. Warehouse replenishment follows its confirmed receiving instructions; parcels inducted into USPS are delivered through the postal network. Importer details, documents and the receiving destination are confirmed for each shipment.

Parcel consolidation

Already handle your own stock?

Our merchant shipping service covers USPS label workflows and shipping coordination for businesses that manage their own stock. Share your store, OMS or warehouse requirements to confirm the label service and any integration work.

Merchant shipping support

Confirm the service behind your shipment

Agree these responsibilities with the team before approving the service.

For e-commerce, link the channel order, dispatch reference and return record so each next action has an owner.

Direction and market

Which origin, destination and delivery endpoint apply? Confirm the product for that market, including any US domestic stage.

Product and account

Who selects the product, creates the label and pays postage? Confirm account eligibility and the authorised shipping method.

Physical handover

Where will the goods be handed over, to whom and against which record? Keep electronic preparation and physical acceptance separate.

Delivery options

What delivery evidence, notifications or collection preferences are needed? Check current carrier options and restrictions before requesting a change.

Returns and fee responsibilities

Who authorises returns and pays transport, taxes, clearance and handling? Agree the return destination and warehouse disposition before goods move.

Carrier reference practices

Official US carrier examples for tracking, notifications and delivery preferences. These are reference practices; your carrier, account and Jeton service scope are confirmed separately.

  • USPS · US

    Manifest preparation and the accompanying handover document are separate from proof that goods were received.

  • DHL Express · US

    On Demand Delivery shows recipient preferences; available options and notification channels depend on the country.

  • UPS · US

    Label Created records electronic information; carrier receipt and the recipient’s collection are separate events.

  • FedEx · US

    Delivery Manager displays eligible residential delivery options; shipment eligibility and sender restrictions affect available changes.

  • Amazon Shipping · US

    Amazon Shipping provides warehouse-to-door tracking and delivery photos for most shipments. Shippers configure email and SMS notifications in their account.

  • OnTrac · US

    OnTrac tracking shows shipment events and offers opt-in text alerts for delivery attempts, out-for-delivery and delivered events. Use the assigned OnTrac reference.

Before arranging your fulfillment service

Start with your products, orders and the way you want each batch handled.

What do you need to quote my fulfillment operation?

Share your product and SKU list, expected orders, stock arrivals and packing needs. We confirm the agreed receiving, storage, preparation and dispatch scope, billing units and any applicable minimums before service begins. Identify the order-transfer method, stock owner and person authorized to approve release or changes.

Do you need an order file or a platform connection?

We confirm the working order-transfer method during setup. Share a sample file or your platform requirements so we can agree the fields, order references, updates and dispatch feedback. Use the confirmed method for live orders; any platform sync or API needs a separately agreed implementation.

What do you need for marketplace stock preparation?

Provide the current instructions from your merchant account: approved shipment plan, SKU and carton contents, labels, packaging rules and receiving requirements. We review the work and confirm its scope before receiving or preparation. Tell us about revised instructions before the affected batch is released.

Are customer returns put straight back into stock?

Returned items first need to be matched to the original order and product, counted and checked within the agreed scope. We record condition evidence and confirm your decision and any handling cost. Restocking, rework or redispatch follows the approved instruction; return receipt alone does not make an item available to sell.

Plan marketplace preparation
YOUR SHIPPING PLAN

Know the scope before you ship.

Parcel transport, warehouse work and returns have different cost drivers. We agree the service and responsibilities using your actual shipment profile.

Transport & delivery

Origin, destination ZIP mix, packed weight and dimensions, selected service and international routing.

Pricing basis to confirm
Per parcel or shipment using the applicable billed weight, service and destination. Confirm the measurement and rounding rules.
Questions before approving a quote

Which transport stages and carrier charges are included? What happens if final packed measurements or destinations change? Confirm the currency and service-specific weight rules.

Prepare packed measurements

Warehouse & fulfilment

Receiving, storage, picking, packing, materials, extra labels, kitting and agreed handling.

Pricing basis to confirm
Confirm units for each activity: receiving unit, storage period and space, order, picked item or handling task.
Questions before approving a quote

Does pick and pack include packaging and additional items? Are minimums, stock counts, returns checks or special work priced separately?

Prepare warehouse instructions

Customs & exceptions

Import responsibilities, customs handling, address corrections, return transport and authorised recovery work.

Pricing basis to confirm
Ask which amounts are quoted, which remain estimates and which are charged only when a specified event occurs.
Questions before approving a quote

Who pays duties and taxes? Which exclusions, adjustment evidence and approval rules apply? Keep return transport separate from inspection and stock handling.

Review the quote scope

Rates and delivery estimates are confirmed after review. USPS domestic service estimates begin at the applicable acceptance stage, not at supplier collection in China.

US E-COMMERCE OPERATIONS

Connect your US stock, orders and returns

Request a quote for your warehouse and order services. Share your products, current stock location, sales channels and the work you want Jeton to handle.

Related resources

Use these guides to prepare your service brief and agree the next steps.

These articles are available in English.

Choose a fulfilment starting point

Can I start with a small US fulfilment batch?

Share your SKU list, expected orders, stock arrival and packing needs. We will review the proposed receiving, storage, preparation and dispatch scope, including any minimum fees, before you proceed.

What should I compare between China direct shipping and US stock?

Compare the same order and delivery scope. Include transport, import arrangements, receiving, storage, packing, dispatch, returns and the amount of stock you need to hold.

Does a door-to-door quote include all taxes and warehouse work?

Ask for each included charge and responsibility in writing. Transport, import taxes, warehouse work and delivery handling depend on the agreed shipment and service scope.

Does the fulfilment quote already include seasonal USPS postage?

Confirm the postal product, pricing basis, final parcel measurements, mailing date and quote validity. Ask whether the seasonal postal amount is already included, then compare receiving, storage, pick and pack, transport and exception charges using the same assumptions.

What should I prepare for a US fulfilment quote?

Share your SKU list, packed weights and dimensions, stock quantities, expected orders, destinations, sales channels and return plan. Compare receiving, storage, picking, packing, transport and exception work using the same assumptions. Confirm the quote validity and any seasonal postage already included.

Prepare TikTok Shop US orders for release

Does US stock mean a TikTok Shop US order is ready to dispatch?

First confirm the shipping model available to your shop, releasable SKU quantities, order details and packing instructions. Release against the current Seller Center requirements for that shop and order.

Does creating a label complete the dispatch checks?

Keep label creation, physical handover and the relevant carrier scan as separate records. Check the status required for the actual order in Seller Center and resolve gaps before reporting completion.

What should we test before a TikTok Shop US launch?

Use a small sample to check SKU mapping, addresses, packed dimensions, carrier options, order holds, cancellation before release and tracking feedback. Record the result and the person responsible for each exception.