China–US & US domestic logisticsGuangzhou · Hong Kong · United States
JETON EXPRESS · US PARTNER WAREHOUSE SERVICES

US fulfillment & storage

US partner warehouse receiving, SKU storage, pick and pack, and order dispatch for e-commerce brands and sellers, coordinated by Jeton Express.

Compare China direct parcels, US stock and your own US dispatch

Service scope

Keep US inventory connected to your online sales. Jeton Express coordinates receiving, SKU storage, picking, packing and dispatch through a US partner warehouse. Receiving records establish the accepted stock; approved order files and packing instructions guide each release. Quantity differences, damaged items and order changes follow the agreed exception process before the affected stock moves.

  • Stock receiving matched to arrival references, with agreed quantity and condition records.
  • SKU identification, storage and allocation to customer orders or replenishment, with held stock identified separately.
  • Order picking, approved packaging and inserts, and the agreed checks before release.
  • USPS label preparation and carrier handover linked to the order reference under the agreed shipping arrangement.

The service quote confirms product acceptance, receiving and storage charges, preparation tasks, order-transfer method, shipping scope and exception handling. Confirm the partner warehouse address and receiving reference before sending stock.

Allocate the stock before releasing orders

A replenishment batch and a customer order draw from the same stock only when you approve that allocation. Record reserved, available and held units by SKU and warehouse location.

01

FBA replenishment batch

Reserve units for the approved inbound plan. Retain the batch, carton and shipment references until Amazon receiving is reconciled.

Review this workflow
02

Merchant-fulfilled customer order

Release available service-warehouse stock against a confirmed order, packing rules and delivery address. Match the tracking update to that order.

Review this workflow
03

MCF order from Amazon stock

Use eligible Amazon-held inventory through the seller’s MCF workflow. Confirm SKU mapping, stock availability, order submission and tracking in the selected integration.

Review this workflow
OPERATING WORKFLOW

How the service works

  1. 01

    Receive & check stock

    Match the arrival to your SKU list and receiving reference. Record agreed checks and flag differences for review.

  2. 02

    Store & allocate

    Identify accepted stock and reserve the quantities for approved orders or replenishment. Keep unresolved stock on hold.

  3. 03

    Pick & pack orders

    Use the approved order file, product quantities and packing version. Refer shortages or substitutions for authorization.

  4. 04

    Dispatch & record

    Prepare the agreed labels and carrier handover record. Link dispatch references to the orders and remaining stock balance.

Review order changes before stock is released

Use the order, SKU and parcel references to identify the affected work. Confirm its current stage, the authorised next action and any extra handling charges with the team.

Available stock does not cover an order.

Compare the ordered SKU and quantity with available, reserved and held units at the agreed location. Ask the team to hold the affected order while you approve replenishment, partial dispatch or cancellation. Record which units are released and which remain waiting.

Records to prepare
Order ID, SKU quantities, stock location, reservations and the approved shortage instruction.
Prepare the stock and receiving brief
The address or packing instructions change.

Identify whether the order is waiting, being packed, labelled or already handed over. Supply the approved revision and obtain acknowledgement before relying on it. Agree any repacking, replacement label or extra charges; after handover, check the actual carrier’s options.

Records to prepare
Order ID, current stage, revised address or packing version, parcel reference and approval contact.
Discuss an order change
An order is cancelled or appears more than once.

Match the sales-channel order to the warehouse order and any parcel references. Ask for a hold on the affected warehouse work and confirm the outcome before creating a replacement. Reconcile packed goods, labels and stock reservations so the same units are not released twice.

Records to prepare
Original and duplicate order IDs, cancellation request, packing status, labels and handover records.
Review order and dispatch onboarding
Returned goods need a stock decision.

Confirm the return address and reference before the customer sends goods. Link the received units and agreed inspection evidence to the original order. Obtain the merchant’s decision on restock, further work or continued hold; keep any refund decision connected to its own sales-channel process.

Records to prepare
Original order, return reference, received quantities, recorded condition and authorised next action.
Review return handling and stock decisions
REQUEST A SERVICE QUOTE

Information to provide

Your quote identifies the included receiving, storage, preparation, shipping and return tasks, their charging basis and the required operating records. The receiving address and reference are confirmed before stock is sent.

  • SKU list, stock quantities and product dimensions.
  • Stock origin and expected receiving dates.
  • Sales channels, sample order file and usual order volumes.
  • Packing instructions, parcel sizes and delivery destinations.

Compare the full cost of your fulfilment model.

Use the same products, monthly stock, orders and destinations. A parcel rate and an order-fulfilment fee cover different work.

Compare charging bases and additional costs
Fee scope comparison for US ecommerce operations
Service modelCharging basisReview separately
Seller-managed warehouse / FBMOfficial fee informationAgree receiving, storage, pick-and-pack and packaging charges with the warehouse. Compare parcel postage as a separate line.Inbound transport, extra units per order, special handling, return inspection and any minimum monthly charge.
Amazon FBAOfficial fee informationFulfilment charges depend on product size and weight. Inventory storage is charged separately from fulfilment.Amazon selling fees, stock preparation, inbound transport and the seller’s applicable inbound or inventory charges.
Amazon MCFOfficial fee informationPick, pack and ship fees depend on product size, shipping weight, units per order and delivery speed. Monthly storage is separate.Inbound and preparation costs, applicable surcharges, return handling and the conditions of any account discount.
Amazon ShippingOfficial fee informationParcel delivery rates use billable weight and zones. Rate cards also reflect parcel profiles and shipping volume.Your warehouse receiving, storage, picking and packing costs, plus the carrier’s applicable fees and pickup arrangements.

Build your Jeton quote in separate lines.

Agree the unit of charge, minimums, inclusions and payment responsibility for each required stage.

Receiving & preparation

Counting, product labels, carton records, packing materials and any agreed preparation work.

Storage & order handling

Storage unit and period, order and item charges, replenishment and approved returns handling.

Transport & delivery

Inbound or replenishment transport, parcel postage, destination scope and applicable shipment charges.

Discuss the quote scope

Amazon programs are contracted and billed under their own terms. Jeton preparation, warehousing and transport charges are agreed separately; confirm the current rate card and any applicable surcharges for your account.

Tell us about your fulfilment needs

Fill in what you know, or describe your request in the message below. Include any additional shipping, warehouse or preparation work in your message. Review the enquiry summary before submitting.

Order planning

Share your sales channels, how orders are sent to the warehouse, packing rules and delivery needs. Confirm the order intake process, packing, dispatch and return instructions before fulfilment starts.

Requested services (Optional)

Share your order and packing rules. Receiving, order handling, delivery arrangements and charges are agreed before you send stock.

Shipping and warehouse support

WHEN YOUR SUPPLIERS ARE IN CHINA

Connect your next stock replenishment

Jeton receives and consolidates supplier orders in Guangzhou for China–US shipments. The agreed CAN / HKG air route enters through LAX, ORD or JFK, with customs release and US handover coordinated by the US shipping partner. Warehouse replenishment follows its confirmed receiving instructions; parcels inducted into USPS are delivered through the postal network. Importer details, documents and the receiving destination are confirmed for each shipment.

Parcel consolidation

Already handle your own stock?

Our merchant shipping service covers USPS label workflows and shipping coordination for businesses that manage their own stock. Share your store, OMS or warehouse requirements to confirm the label service and any integration work.

Merchant shipping support
Compare FBA, MCF and seller-managed fulfilment

Choose who stores stock and fulfils orders

Your sales channel, fulfilment provider and parcel carrier are three separate choices. Use the same SKU, stock and order profile when comparing them.

AMAZON STORE ORDERS

Amazon FBA

Send approved inventory to Amazon fulfilment centres. Amazon stores, picks, packs and ships FBA orders, and handles the associated customer service and returns.

What to review
Review product eligibility, SKU labels, carton contents and the seller’s inbound shipment plan. Agree any Jeton receiving, prep and replenishment work separately.
Prepare this service briefOfficial Amazon information
MULTIPLE SALES CHANNELS

Amazon Multichannel Fulfillment (MCF)

Use Amazon-held inventory to fulfil orders across sales channels, including your own website and other marketplaces. MCF is an inventory and order-fulfilment model, not just a parcel label.

What to review
Compare inbound transport, storage, order quantities, fulfilment fees, integrations and returns for the same stock profile. Confirm program terms and channel requirements.
Prepare this service briefOfficial Amazon information
YOUR WAREHOUSE WORKFLOW

Seller-managed fulfilment / Amazon FBM

Hold inventory at your warehouse or an agreed service warehouse. For Amazon FBM orders, the merchant arranges fulfilment and remains responsible for delivery, customer service and returns under the platform’s rules.

What to review
Agree stock receiving, order release, pick and pack, selected carrier, tracking updates and authorised returns. Compare warehouse charges and postage separately.
Prepare this service briefOfficial Amazon information

Jeton’s preparation and warehouse services are agreed separately from Amazon programs. Using a preparation warehouse does not activate FBA, MCF or Amazon Shipping; confirm the relevant account, shipment plan and service approval.

US E-COMMERCE OPERATIONS

Connect your US stock, orders and returns

Request a quote for your warehouse and order services. Share your products, current stock location, sales channels and the work you want Jeton to handle.

Related resources

Use these guides to prepare your service brief and agree the next steps.

These articles are available in English.

Choose a fulfilment starting point

Can I start with a small US fulfilment batch?

Share your SKU list, expected orders, stock arrival and packing needs. We will review the proposed receiving, storage, preparation and dispatch scope, including any minimum fees, before you proceed.

What should I compare between China direct shipping and US stock?

Compare the same order and delivery scope. Include transport, import arrangements, receiving, storage, packing, dispatch, returns and the amount of stock you need to hold.

Does a door-to-door quote include all taxes and warehouse work?

Ask for each included charge and responsibility in writing. Transport, import taxes, warehouse work and delivery handling depend on the agreed shipment and service scope.

Does the fulfilment quote already include seasonal USPS postage?

Confirm the postal product, pricing basis, final parcel measurements, mailing date and quote validity. Ask whether the seasonal postal amount is already included, then compare receiving, storage, pick and pack, transport and exception charges using the same assumptions.

What should I prepare for a US fulfilment quote?

Share your SKU list, packed weights and dimensions, stock quantities, expected orders, destinations, sales channels and return plan. Compare receiving, storage, picking, packing, transport and exception work using the same assumptions. Confirm the quote validity and any seasonal postage already included.

Stock that is available to dispatch

Does stock at a location always mean it can fulfil an order?

Confirm which location may dispatch each order. Physical stock, reserved items and stock approved for release need separate records, together with any transfer or handling instructions.

Can several channels use the same stock?

Start with a consistent SKU map and agreed inventory ownership. Confirm allocation, order handover and update responsibilities before using the stock across channels.

Is receiving the same as making stock available?

Receiving and quantity reconciliation come first. Review any differences and required checks, then approve the stock for its agreed next use.

Prepare TikTok Shop US orders for release

Does US stock mean a TikTok Shop US order is ready to dispatch?

First confirm the shipping model available to your shop, releasable SKU quantities, order details and packing instructions. Release against the current Seller Center requirements for that shop and order.

Does creating a label complete the dispatch checks?

Keep label creation, physical handover and the relevant carrier scan as separate records. Check the status required for the actual order in Seller Center and resolve gaps before reporting completion.

What should we test before a TikTok Shop US launch?

Use a small sample to check SKU mapping, addresses, packed dimensions, carrier options, order holds, cancellation before release and tracking feedback. Record the result and the person responsible for each exception.

Confirm your US fulfillment scope

Bring your SKU list, stock quantities, expected order mix and packed measurements. Confirm receiving, handling, billing units and applicable minimums with the team, and identify the records and approvals required for recurring orders and stock release.

How should I compare a regular operating month with a quieter month?

Use the same charging units and stock assumptions, then change the expected workload. Include setup, storage, minimum billed activity and any agreed exit work.

Keep invoice charges connected to the work

Agree what records support each billing unit, including order handling, extra items, parcels, receiving and storage. Keep replacement work and credits linked to their original references.

Does a difference between a report and an invoice prove a billing error?

Check the report scope, billing period, contract units and supporting activity first. Request an explanation for unresolved lines and retain any agreed correction.

Working together across recurring batches

Connect dispatch records, changes and charges with the people responsible for each stage.

What helps us review an ongoing shipping partnership?

Use an agreed period, the services commissioned, order and parcel references, actual handover events and open actions. Include the contact responsible for each stage. Agree the review cadence and reporting arrangements for the account.

How should a packaging change be recorded?

Identify the affected SKUs, approved packing or insert version, effective dispatch date and authorising contact. Review unfinished orders and remaining materials with the team before applying the change. Additional work and charges depend on the accepted scope.

Can one order have several parcel and billing references?

Yes. Keep each parcel connected to its source order lines and quantities. Match charges to their agreed unit: order, picked item, parcel, receiving record or storage period. The relationship between records is more useful than expecting every charge to carry one tracking number.

What happens when the invoice and operating records differ?

Record the affected line, billing unit, period and supporting references, then request an explanation from the responsible team. Retain the decision and link any agreed correction to the original line. The difference itself does not establish a billing error.

China–US replenishment and stock availability

Does stock in transit count as available for new orders?

Keep incoming quantities separate from the current available balance. Confirm receipt, any required hold or preparation, and the event that releases the accepted units into channel stock. A shipment arrival alone does not describe every warehouse or system release step.

What information helps review a recurring replenishment?

Share SKU counting units, location, a dated available balance, expected demand, existing inbound batches and the remaining stages before stock can be released. Include packaging or component requirements. The team can connect the requested receiving, transport and fulfillment work to your operating plan.

Can a stock-cover calculation set the purchase quantity automatically?

The simple calculation compares available units with expected daily demand under stated assumptions. Review demand changes, committed stock definitions, accepted inbound batches, reserves and supplier constraints before the merchant authorises the purchase or transfer.